POLICY

Boss Brows Policy 

Booking Fee

50% of the appointment cost is charged on the day of booking. You will be required to provide your card details and will be charged automatically. This fee is NON REFUNDABLE under any circumstances and will be deducted from the final cost on the day of the appointment. 

No Shows

If you fail to show up to your appointment you will be unable to rebook at our salon until you pay a further 50% booking fee, your previous booking fee will be void and will NOT be deducted off the final payment.

Cancellations / Rescheduling 

We require a minimum of 72 hours for any cancellations and rescheduling. If you provide us with this time to reschedule your appointment your booking fee will be transferred over to your new appointment time automatically. If you fail to provide the 72 hours notice you will not be able to reschedule without paying a further 50% booking fee. Your previous booking fee will be void without providing 72 hours notice. Your booking fee is NON REFUNDABLE.

Gift vouchers

If you are paying with a gift voucher please bring the voucher to your appointment, gift vouchers expire within 6 months with.no extensions 

If clients fail to show up to their appointment their gift voucher is VOID.

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